Refund policy

Last updated: 2026

All Sales Are Final

Due to the nature of cosmetic and personal care products, all sales are final. We do not offer refunds, returns, or exchanges for change of mind.

This policy helps ensure product safety, hygiene, and quality for all customers.

Damaged or Defective Items

If you receive an item that is damaged or defective upon arrival, please contact us at
📧 info@amorbytammy.com within 5 business days of receiving your order.

To be eligible for an exchange:

The item must be unused and in its original condition
Visible damage or a reasonable defect must be present
Proof of purchase is required
We may request photos or additional information for assessment

If approved, the item may be exchanged for the same product only, subject to availability.

Non-Returnable & Non-Exchangeable Items

The following items are not eligible for return, refund, or exchange:

Opened or used products
Gift cards
Health and personal care items
Sale or promotional items

Exchanges Only (No Refunds)

Approved exchanges apply only to damaged or defective items.
Refunds are not issued under any circumstances.

Please do not send products back without first contacting us for approval.

Shipping for Exchanges

If an exchange is approved:

The customer is responsible for return shipping costs
Shipping fees are non-refundable
We recommend using a trackable shipping method or purchasing shipping insurance
We are not responsible for items lost in transit

Return address (upon approval only):
Amor By Tammy.
#6303G, 15 Sunpark Plaza SE
Calgary, Alberta, Canada
T2X 0M5

Processing Time

Once an approved item is received and inspected, we will notify you of the exchange status. Replacement items are shipped based on availability and processing times may vary.